We’ve compiled a list of the most commonly asked questions to help you make informed and confident purchasing decisions. If your question isn’t listed below, feel free to contact our support team — we’re happy to help.
1. What types of appliances does Mclaxton offer?
We specialize in everyday home essentials, including refrigerators, washing machines, electric fans, and microwave ovens. All our products are designed with reliability, efficiency, and modern style in mind.
2. Are your appliances energy-efficient?
Yes. Most of our appliances are equipped with energy-saving features designed to reduce power consumption while delivering strong performance. You can check the product descriptions for energy ratings and details.
3. Do your products come with a warranty?
Absolutely. All Mclaxton appliances come with a 1-year limited warranty covering manufacturing defects. If you encounter any issues, contact our support team with your order number and a description of the problem.
4. How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can click the link in the email or visit our [Track Your Order] page to view the latest delivery updates.
5. How long will it take for my order to arrive?
Orders are typically processed within 1–3 business days, and delivery usually takes 5–7 business days depending on your location in the U.S. You will receive tracking information once your item is shipped.
6. Can I return a product if I’m not satisfied?
Yes, we offer a 30-day return policy. If you’re not fully satisfied with your purchase, contact us within 30 days of receiving your order. The product must be unused, in original condition, and returned in its original packaging.
7. Who covers the return shipping cost?
If the return is due to a defect or mistake on our part, Mclaxton will cover the return shipping. For other reasons (such as change of mind), customers are responsible for return shipping fees.
8. What payment methods do you accept?
We accept PayPal, Visa, and Mastercard. All transactions are securely encrypted to protect your personal and financial information.
9. Can I cancel or change my order after placing it?
We process orders quickly, so please reach out to us within 12 hours of placing your order. After that, we may not be able to make changes or cancellations if the order has already been shipped.
10. Are your appliances suitable for small spaces or apartments?
Yes. Many of our models are compact and space-saving, ideal for apartments, dorms, and smaller homes. Look for dimensions and space efficiency in each product listing.
11. Is installation included with my purchase?
No, installation is not included. However, our products are designed for easy setup, and most come with step-by-step instructions. If you have questions during installation, feel free to reach out to our support team.
12. Do you ship internationally?
Currently, Mclaxton only ships within the United States. We do not offer international shipping at this time.
If you need more help, don’t hesitate to reach out via Contact Us — our support team is standing by.