We’re here for you — every step of the way. Whether you have a question about a product, need assistance with your order, or simply want to share your feedback, the Mclaxton team is ready to help. We value your time and strive to offer timely, clear, and helpful support for all your inquiries.
How to Reach Us
📧 Email Support
Have a question or issue? Reach out to us anytime at:
[email protected]
Our customer service team typically responds within 24 hours (Monday–Friday). Please include your order number (if applicable) to help us assist you more efficiently.
📞 Phone Support
Prefer to speak to a representative? Call us directly:
+1 (320) 377-8582
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM CST
We’re happy to walk you through product details, provide order updates, or help resolve any concerns.
🏠 Mailing Address
For returns, correspondence, or official inquiries, you can reach us at:
3294 Kembery Drive, Chicago, IL 60693, United States
Please note: Returns must be approved by our support team prior to shipping. Contact us first for return instructions.
Order Assistance
If you placed an order and need assistance with tracking, returns, or product care, please visit your order confirmation email for quick links, or contact us directly. We offer a 30-day return policy and are committed to making your experience smooth and stress-free.
Business Inquiries
Are you a vendor, supplier, or media partner? We welcome partnership opportunities. Please contact us via email with the subject line “Business Inquiry”, and a member of our management team will respond promptly.
Feedback & Suggestions
We love hearing from you! Whether it’s about a product you love or an idea on how we can improve, we’re always open to feedback. Your input helps us grow and serve you better.
Frequently Asked Questions (FAQ)
Before reaching out, feel free to check our [FAQ page] for answers to common questions about shipping, payments, warranties, and more.
We’re Committed to You
At Mclaxton, customer satisfaction is not just a policy — it’s our promise. Our goal is to make sure every experience you have with us is a positive one. Don’t hesitate to get in touch — we’re here and happy to help.
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